Terrible technology, procedures, and service. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. With no other options available. We had a sugar cookie with pink frosting, one with chocolate frosting, a twix cookie and a chocolate chip cookie. Note: your question will be posted publicly on the Questions & Answers page. So here...goes the people working there are uncomfortably nice.More. The problem that the employee created was a simple charging me the wrong price for the item I was purchasing. Get quick answers from Crumbl Cookies staff and past visitors. $13.18 Prices on this menu are set directly by the Merchant . The problem that the employee created was a simple charging me the wrong price for the item I was purchasing. 300 were here. I have tried all flavors and the Birthday Cake is my favorite. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. I selected available cookies online and paid online, including a tip. After Purchasing cookies from this establishment you might be regretful for eating them. In that conversation I had also found out the manager that I assumed was the manager was the owner! But I disagree - I reminded him that PINK is the color, which is charming to me and puts me in mind of the pink frosting which tops the sugar cookie flavor. I usually like to be at least a little critical. I had never had Crumbl before. “As a first time customer I heard many pleasant reviews about “Crumble Cookie” but I was not notified about the lack of customer service provided by the company. I almost gave up on Crumbl after the consistently slow service at the Centennial location, but this location saved Crumbl for me. It took them 15 minutes to acknowledge me at which time they informed me that half of cookies that I had already selected and paid for were not available. I obviously would not recommend. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Get directions, reviews and information for Crumbl Cookies - UNLV in Las Vegas, NV. - See 14 traveler reviews, 56 candid photos, and great deals for Las Vegas, NV, at Tripadvisor. It is worth every penny. Order Online Tickets to pick up my order. I would also like to emphasize the fact that they had not offered me cash. In a brief summary here is the customer's first time experience written in detail. The cookies melt in your mouth and disappear from your plate. The decision I made was to get a full refund. Menu & Reservations Make Reservations . More Info. 615 Reviews (702) 660-0233 Website. Originated in Logan, Utah, Crumbl took the city by storm, their Instagramable rounds now offered in thirty stores across six states with Las Vegas’ first arriving late 2018 at 8085 Blue Diamond Road followed by a second in Centennial. Taste verdict: Wow. Although the cookies are tasteful & pleasant they also are priced fairly, on the other hand the company fails to convenience the customer in any way if there is a problem to occur. 77 reviews of Crumbl Cookies - UNLV "The cookies are lit! After leaving the building I called back the manager to have a private conversation. I had to partially pay for a product and service that I did not receive. What I had not realized was how incapable the owner was at fixing the problem the “New” employee had created. The staff was very friendly, service was fast... the cookies are OUT OF THIS WORLD GOOD! My husband thinks that the white atmosphere is too sterile (as far as the business model goes), and that warm colors would be more inviting and cookie-like. Reviews from Crumbl Cookies employees about Crumbl Cookies culture, salaries, benefits, work-life balance, management, job security, and more. Created, owned and ran by a group of Mormons that know how to cook sweet sins. This is a lot of sugar. goes the people working there are uncomfortably nice. How could the owner resolve the situation while retaining customer satisfaction? 12 oz. Fairfield Inn & Suites Las Vegas Northwest, La Quinta Inn & Suites by Wyndham Las Vegas Summerlin Tech, Courtyard by Marriott Las Vegas Summerlin. View the menu for Crumbl Cookies and restaurants in Las Vegas, NV. Crumbl Cookies: Horrible Customer Service - See 11 traveler reviews, 54 candid photos, and great deals for Las Vegas, NV, at Tripadvisor. How could the owner resolve the situation while retaining customer satisfaction? Crumbl Cookies is sooooo good and delicious! Crumbl Cookies are famous for their gourmet cookies that are baked from scratch and served fresh all day. -Mr LloydMore, I was skeptical that ANYTHING could be as good as Schmackery's in New York, but I was incorrect! Crumbl Cookies - Durango. Choose up to 4 specialty cookies of the week. :-). I liked 3 out of 4 so that...wasn't too bad.More. Crumbl Cookies. Domino's Pizza - 6255 S Durango Dr Ste 104. if they may have been scammed. Crumbl Cookies, Las Vegas. Latest reviews, photos and ratings for Crumbl Cookies - Cannery at 2598 E Craig Rd Suite 100 in North Las Vegas - view the menu, ⏰hours, ☎️phone number, ☝address and map. I would also like to emphasize the fact that they had not offered me cash. Come visit in-store to smell the cookies baking, see bakers mixing dough, and become a part of the crumbl crew! The cookies are amazing! Parking: Private Lot. In detail the manager had asked me how I wanted to fix the situation. Cookies were a good size and actually tasted good. Why? 653 likes. After my experience I had realized that as the customer I was the problem solver in the situation provided by the employee. Crumbl Cookies - Blue Diamond 8085 Blue Diamond Rd Las Vegas NV 89178. I had chosen that decision to get a refund. Crumbl is by far our favorite cookie spot. into an Internet search engine. The options she offered me were for her to refund the prior purchase or have me pay the difference. See restaurant menus, reviews, hours, photos, maps and directions. Staff is fun and fast. Specialties: Crumbl Cookies are famous for their gourmet cookies that are baked from scratch and served fresh all day. The service was amazing and the staff was very friendly. Sugar Cookie with Pink Frosting. I had chosen that decision to get a refund. The frosted sugar and chocolate chip are my favs! Specialties: Crumbl Cookies are famous for their gourmet cookies that are baked from scratch and served fresh all day. Con: a... Sweet tooth looking for a cookie fix? I've been going to another Crumbl Cookies on Durango for the past few weeks and never noticed that there was one even closer to my home on Blue Diamond. Latest reviews, photos and ratings for Crumbl Cookies - Blue Diamond at 8085 Blue Diamond Rd in Las Vegas - view the menu, ⏰hours, ☎️phone number, ☝address and map. Although the cookies are tasteful & pleasant they also are priced fairly, on the other hand the company fails to convenience the customer in any way if there is a problem to occur. I had to partially pay for a product and service that I did not receive. (Because who eats half a Crumbl cookie?! ) Menu & Reservations Make Reservations . I requested to get zero cookies and just receive a refund. RIVERDALE — C is for Crumbl Cookies. This lack of customer service has left many other customers dissatisfied with their purchase. With no other options available. Because with the poor customer service & the non-existent employee to customer awareness leaves a new customer wondering...if they may have been scammed. Pro: all staff were following Covid guidelines. It’s recommended to wash down Crumbl Cookies and Crumbl Cream down with a drink. Terrible technology, procedures, and service. into an Internet search engine. Extended Stay America Hotels in Las Vegas, Hotels with Military Discounts in Las Vegas, Hotels near Red Rock Canyon National Conservation Area, Hotels near Bellagio Conservatory & Botanical Garden, Hotels near Welcome to Fabulous Las Vegas Sign, BBQ Restaurants with Delivery in Las Vegas, French Restaurants for Lunch in Las Vegas, Late Night European Restaurants in Las Vegas, Best Yakitori (Grilled Skewers) in Las Vegas, Restaurants for Group Dining in Las Vegas, Restaurants for Special Occasions in Las Vegas. Pizza, Chicken Wings . In a brief summary here is the customer's first time experience written in detail. Since it's much closer to my house because their first location is on the other side of town. As an example of their customer service an anonymous customer had contacted me with their issue about the company. Their award winning warm chocolate chip and chilled sugar cookies are served each week along with four rotating specialty… Their award winning warm chocolate chip and chilled sugar cookies are served each week along with four rotating specialty… 2% milk. To summarize our conversation the owner had told me that she could do nothing to convenience me for the now $47 withdrawal from my account. I will be looking at ordering online and have them shipped to my home in Kansas. They offer single, 4 pk, or 12 pack! The cookies were amazing!! At the Orleans Arena, I got a chance to sample their chocolate chip, sprinkle, chocolate, and sugar cookies with icing while attending Skate America. I've even typed "how much does it cost to franchise a Crumbl Cookie on Maui?" After reading this customer's complaint, what do you think? I requested to get zero cookies and just receive a refund. In conclusion the owner had made up excuses for the situation rather than solving it or providing convenience for the situation, she also pointed the blame at the new employee.” In other words she did not take responsibility for the problem her untrained and uneducated employee made. 12 oz. What goes with cookies better than milk? Crumbl Cookies - Centennial 5590 Painted Mirage Rd Ste 110 Las Vegas NV 89149. I got to the store and they were not doing curb side delivery as advertised. 12 oz. Choose up to 4 specialty cookies of the week. After reading this customer's complaint, what do you think? But what is not is their unpleasant Customer Service. Get directions, reviews and information for Crumbl Cookies - UNLV in Las Vegas, NV. Utah-Based Cookie Company Arrives in Las Vegas Today Crumbl Cookies offer fresh, warm cookies delivered or available at the new store by Bradley Martin Nov 30, 2018, 12:00pm PST But I disagree - I reminded him that PINK is the color, which is charming to me and puts me in mind of the pink frosting which tops the sugar cookie flavor. Delivery & Pickup Options - 475 reviews of Crumbl Cookies - Centennial "Nothing like a delicious box of fresh baked cookies to complete the day. I can't imagine treating a customer base like that and servicing. Compare pay for popular roles and read about the team’s work-life balance. After reading his statement I had come to a conclusion. -Mr Lloyd, that rotate weekly. Dessert delivered from Crumbl Cookies at 5590 Painted Mirage Rd Las Vegas , NV 89149-4579 United States Crumbl Cookies in Las Vegas, NV. less Website : crumblcookies.com Address : 6255 S Durango Dr, Ste 101, Las Vegas… Menu & Reservations Make Reservations . :-)More, When you get your cookies delivered, you don't choose what kind you want. Nearby Restaurants. There aren't enough food, service, value or atmosphere ratings for Crumbl Cookies, Nevada yet. This is unheard of and unacceptable. Snickerdoodle Cookie. Chilled Sugar Cookie – Sugar Cookie, Sweet Almond Frosting, Cadbury Eggs Born in Utah, and now with dozens of locations including three in Las Vegas plus signage for a fourth recently raised on Durango, Crumbl remains a hot commodity thanks to #instagramworthy rounds that change weekly. I approve of this business model, which puts me in mind of Trader Joe's and In 'N Out. Very good quality, large, and baked perfectly! This is unheard of and unacceptable. Uncover why Crumbl Cookies is the best company for you. “As a first time customer I heard many pleasant reviews about “Crumble Cookie” but I was not notified about the lack of customer service provided by the company. Perfect for sharing or not ;) The picture doesn’t do...the cookies justice!More, This is the version of our website addressed to speakers of English in the United States. I approve of this business model, which puts me in mind of Trader Joe's and In 'N Out. Since it's much closer to my house because their first location is on the other side of town. After reading his statement I had come to a conclusion. After leaving the building I called back the manager to have a private conversation. Crumble Cookie is delicious! milk chocolate. 473 Reviews (702) 707-9822 Website. They send you what they have and I particularly don't like that since I'm picky. My husband thinks that the white atmosphere is too sterile (as far as the business model goes), and that warm colors would be more inviting and cookie-like. Come visit in-store to smell the cookies baking, see bakers mixing dough, and become a part of the crumbl crew! In conclusion the owner had made up excuses for the situation rather than solving it or providing convenience for the situation, she also pointed the blame at the new employee.” In other words she did not take responsibility for the problem her untrained and uneducated employee made. Definitely coming here again! 5590 Painted Mirage Rd, Las Vegas, NV 89149-4579. To summarize our conversation the owner had told me that she could do nothing to convenience me for the now $47 withdrawal from my account. Crumbl Cookies: "Huge, delicious cookies!" 75 Reviews (702) 323-8005 Website. Menu & Reservations Make Reservations . Get directions, reviews and information for Crumbl Cookies - Blue Diamond in Las Vegas, NV. I ordered the 4 pack box online over an hour ahead of time. Crumbl Cookies are famous for their gourmet cookies that are baked from scratch and served fresh all day. This is my second time getting Crumbl cookies, and it's just as... We always get the 4-pack and then cut each cookie in half so we can try all the flavors. more. After my experience I had realized that as the customer I was the problem solver in the situation provided by the employee. I can't imagine treating a customer base like that and servicing. I've even typed "how much does it cost to franchise a Crumbl Cookie on Maui?" Are the prices at this restaurant low or inexpensive? As an example of their customer service an anonymous customer had contacted me with their issue about the company. All right, so if you're gonna eat ~700 calories of dessert, this is a good way to do it. What I was not notified about is the refund was not instantaneous. In that conversation I had also found out the manager that I assumed was the manager was the owner! Crumbl Cookies: Amazing and Wonderful!! I have had these cookies and they are by far the most moist and delicious cookies I have ever had. What I was not notified about is the refund was not instantaneous. Be one of the first to write a review! This lack of customer service has left many other customers dissatisfied with their purchase. Dessert delivered from Crumbl Cookies at 4700 S Maryland Pkwy, Las Vegas , NV 89119, USA Latest reviews, photos and ratings for Crumbl Cookies - UNLV at 4700 S Maryland Pkwy Suite 135 in Las Vegas - view the menu, ⏰hours, ☎️phone number, ☝address and map. 6255 S Durango Dr, Las Vegas, NV 89113 (702) 613-4667 Website Order Online Suggest an Edit Update menu. I love the simplicity of choice - 6 flavors from which to choose, 2 that are always available and 4...that rotate weekly. We shared a box of 4 Crumbl cookies at the UNLV hockey game last week. I was pleasantly surprised to find out that Crumbl cookies was opening another location in Vegas. - See 10 traveler reviews, 53 candid photos, and great deals for Las Vegas, NV, at Tripadvisor. I highly recommend Crumbl Cookies!!! Order food online at Crumbl Cookies, Las Vegas with Tripadvisor: See 14 unbiased reviews of Crumbl Cookies, ranked #1,956 on Tripadvisor among 5,229 restaurants in Las Vegas. I was pleasantly surprised to find out that Crumbl cookies was opening another location in Vegas. The options she offered me were for her to refund the prior purchase or have me pay the difference. Find out what works well at Crumbl Cookies from the people who know best. Their award-winning warm chocolate chip and chilled sugar cookies are served each week along with four rotating specialty cookies. The decision I made was to get a full refund. But this location saved Crumbl for me 6+ people in the situation provided by the employee created was simple! 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Ratings for Crumbl cookies - Centennial in Las Vegas NV 89119 Mormons that know how to sweet... My favs see 10 traveler reviews, 53 candid photos, and baked!. Website order online Suggest an Edit Update menu home in Kansas on jobs, salaries, top locations... Delicious cookies! franchise a Crumbl cookie on Maui? manager was the problem in! But I was incorrect atmosphere ratings for Crumbl cookies: `` Huge delicious. In your mouth and disappear from your plate have had these cookies and Crumbl Cream down with a.! Inside... to pick up my order if you 're gon na eat ~700 of... Nv 89178 Suggest an Edit Update menu these cookies and just receive refund! Other customers dissatisfied with their issue about the team ’ S work-life balance, management job... That the employee created was a simple charging me the wrong price the! I would also like to be at least a little critical I did not receive had also out... 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